3DOcean

Soft Rejected but no message?

5 posts
  • Has been a member for 2-3 years
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
SmartSound says

Hello,

My two latest submissions were soft rejected but in the space in the email with the reason why it is blank. Is this a mistake?

Thanks

2 years ago
4749 posts
  • Has been a member for 5-6 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Attended a Community Meetup
  • Envato Staff
  • Site Manager
  • Beta Tester
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 1 and 9 users
MarkBrodhuber says

Sorry Smart, we have been having some trouble with the reviewing section, and this is a known problem that the devs are working on at this very minute. Anyone that was soft rejected before we figured it out received a blank email as well. If you contact Matt, or one of the reviewers with the item names, they can look up the notes and tell you why it was soft rejected.

2 years ago
MarkBrodhuber is an Envato staff member
5 posts
  • Has been a member for 2-3 years
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
SmartSound says

OK great, thanks!

2 years ago
2 posts
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 1 and 100 dollars
Enstriel says

I got rejected also, but no e-mail.

2 years ago
by
by
by
by
by