29 comments found.
Hi! I am looking for iPhone newest model. So can you tell me if your object is woking on ELEMENT 3D V1? I don’t have newest Element 3D version 2.
Dear BunchProduction, this is working with Element 3D 1.6. I still haven’t updated the models for the new V2.
This model is a terrible curve. I could not use it for work, because after opening in obj file in 3d max, I just could not use it for work, due to poor geometry. How do I get my money back?
Dear delopaso, thank you for your purchase but next time please read the description before doing so. This model was made for Cinema4D and Element3D.
The OBJ file (which is not used in anything here since E3D loads the C4D file) is there simply because it was required for upload. It was converted from subdivided C4D model with great curves just not really editable in the way it is supplied (didn’t pay attention to it since it is simply there for upload purposes).
Unfortunately, I cannot offer you a refund myself because Envato is managing that. Contact support.
Best regards, Tom
Anyway, even though I am not obliged to, since you have already bought this, you can contact me over e-mail (profile page) and I will send you a converted OBJ/MAX file (from C4D base source) without subdivisions so you can work on the model easily. Regards, Tom
Just downloaded the updated version. There’s still a gap between the screen and the edge. You should add a plane just below the screen and make it black.
That is exactly what I did…let me check once again, maybe I have sent the wrong file.
Sent the model update once again. It might get approved immediately or tomorrow, depending on reviewers. If you cannot wait, feel free to send me an email and I will send you the updated model now. Thank you!
Another quick fix update pending – redownload tomorrow during the day. Will be live 15.10.2014. around 12:00am, CET. Thank you!
Also, there’s a weird gap between the “pixels” and the rounded inner corner of the display. Here’s the screenshot http://s30.postimg.org/z6sr9fry9/gap.jpg
Also fixed in an update (Monday). Regards, Tom.
Hello. I purchased the file but upon opening I realized that the screen resolution of the iPhone is nowhere near the physical one. I have to be able to use my actual iPhone screenshots to put in the virtual phone and not have any gaps, resizing and blurring. When I import a screenshot that’s 1334×750, it doesn’t fill up the whole screen, because the resolution you used is 282×498 which is basically 750×1324 when scaled up. When I purchase a ready-made object, I count that I can use ti right away and not wait for update (if ever). Please respond if this can be fixed in a reasonable time or should I request a refund. same goes for your PLUS versions.
Thank you for your purchase. I made this model before it was officially out so there weren’t any bigger screen textures (aka screenshots from people) – but that shouldn’t be of any problem, since the ratio is important, not the size. Now that you have mentioned that I have missed the texture ratio by “humongous” 10 pixels (which is not “no where as near” like you said, it’s quite small actually) I have updated the files and sent them for a review. Not sure that reviewers are working over weekend so it might take until Monday. Regards, Tom.
Update pending – redownload tomorrow during the day. Will be live 15.10.2014. around 12:00am, CET. Thank you!
Hi! The textures all come in blank in the C4D file. Any suggestions?
Hey josephnilo, thank you for your purchase. C4D file is used only for the geometry that Element3D pulls when you load the preset, there are no materials present inside. This particular item was made for After Effects and Element3D plugin only.
Hi – I noticed the screen/display texture is only 282×498px. Would it be possible for you to update the texture so it matches the resolution of the iPhone 6 for when the camera zooms in? Thanks!
Hey rfeindel, thank you for your purchase. No problem at all, at the time it was made this was the only one that was available 
Now that iPhone 6 is officially released I will try to get some real-life screenshot and update it with true resolution. Best regards, Tom
Update pending – redownload tomorrow during the day. Will be live 15.10.2014. around 12:00am, CET. Thank you!
Rear logo, sometimes renders using kinda lines pattern in Element 3d, how to solve that kind of glitch?
Hey jamfive, thank you for your purchase. I will check it out and update it asap if necessary. Thank you! Best regards, Tom
Where are the original textures? :-/
Dear prodesign24, thank you for your purchase. What do you mean? There is a folder with textures.
i missed the textures from camera, side and back…
Have you figured it out now?
You should just relink the textures folder when you open the file for the first time.
i used the .obj file in daz studio 4… i have not cinema 4d…
Hmm, I am really sorry, but as it says in the description, this file was made strictly for Cinema4D and Element3d 
I cannot offer you help with DAZ studio. You can probably use the obj file but you would have to adjust the textures yourself. Really sorry, but the description was clear enough. You can try to contact Envato for a refund.
