Hi, as mentioned in the title and description, the model was made specifically for Element3D. Materials for other formats are not included. It seems there might have been a misunderstanding during the purchase. If the 3D model isn’t useful to you without the materials, you can contact the site for a refund request. I’m not sure about the exact process, but I’m confident they’ll be able to assist you. If there’s anything else I can help with, please feel free to let me know. Best regards.

Hello, thank you for your reply.

I just understood what the problem was. It turns out I was using a model in Element3D that wasn’t from the E3D folder, which caused the material assignment issue.

This issue is now fully resolved. I sincerely apologize for the misunderstanding and any trouble this may have caused. Thank you for your patient response!

I’m really happy to hear everything’s working now! No problem at all — these things happen. Thanks for letting me know, and enjoy using the model! If you have a moment, I’d really appreciate it if you could leave a review — it helps a lot.