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Hi There,

We are really sorry to say that, our support team is only available to provide support through our own support forum/system. This is because, they have no access to replying comments here or provide support via email.

If you need assistance, then please register and use our support forum ( http://themelooks.com/support/ ) to get support from our experts. Please make sure, you are registering as "Envato User" not "ThemeLooks User". After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/cosolu/wordpress-theme/

Best Regards,
ThemeLooks Team