I'm sure that a lot of thought and love went into the code here, but I'm sorry to say I find it to be pretty bad. Just getting the thing configured itself is a nightmare of trial and error made worse by some incredibly confusing documentation. Other reviews here highlight how great the customer support is, but that doesn't change the fact that so many had to turn to customer support just to figure out what was happening in the first place.
Again, I'm sure they're nice, but I'll never buy from them ever again.
Author response
Hi! I'm sorry to hear you found the template difficult to use! Ease of use is a top priority for me, and I'm eager to improve! I'd love to hear your thoughts on this :)
Could you share with me what parts of the documentation / setup you had issues with? I'll make sure to look into this and optimise this. Also, I would be happy to guide you through any difficulties and problems during setup.
It would be amazing if you could reach out to me at http://sherdle.com/help/ticket/ or by our contact profile or by replying to this review. I'm sure we can resolve the issues, and improve! Have a nice day :)
