Author response

Hi,

We're sorry to hear that you had a bad experience with our product. We take customer satisfaction very seriously, and we would like to do everything we can to make things right.

Our support team offered you a refund almost a year ago, but we noticed that you haven't requested one yet. We want to remind you that we're still willing to provide you with a full refund.

However, if you're still interested in using our theme, we'd be more than happy to assist you in resolving any issues you encountered. Please don't hesitate to reach out to us, and we'll do our best to help.

Kind Regards