On deposit payments bookly is still booking appointments even when someone hasnt completed their paypal payment. This is a real headache. Why is this happening. The whole purpose of paypal deposit payments is to ensure that someone does not get a booking or appear in the calender if they have not completed a payment. The booking appears to say pending but has an allocated slot. We do not want any slots to be taken if someone has not completed paypal payment.
Author response
Hello. We are sorry to hear that your experience did not meet your expectations.
The reason it works this way is because Bookly creates a payment and blocks the slot, regardless of the payment status (even if it is not yet completed in the payment system). However, you can adjust the timeslot blocking time by changing the 'Time interval of payment gateway' setting in Settings > Payments. If the payment has not arrived within that time interval, the appointment will be automatically canceled, and the slot will become available for other bookings.
