I recently purchased this theme for my website, and it has been an absolute nightmare. The theme is riddled with bugs and errors that make it almost unusable. Basic features don’t work properly, and I constantly encounter issues with the layout and functionality.
To make matters worse, the customer support is extremely unresponsive and unhelpful. Every time I reach out for assistance, I either get no response or a generic reply that doesn’t address my specific problems. It's clear that they don’t care about their customers or providing any meaningful support.
I regret purchasing this theme and would strongly advise others to look elsewhere. Save your money and avoid the frustration of dealing with a poorly developed product and terrible customer service.
Author response
Hi, hanks for the purchase and review. We are very prompt with the support, in less than 6-8h we respond on all tickets. We care about customers but sometimes customers expectations are to get customization services which we can not provide for free. Thanks.