"I recently purchased the WhatsApp API source code from Livelyworks, and while I was initially excited about the product, my experience has been disappointing due to their lack of customer support. Unfortunately, the support team is either unresponsive or provides vague, unhelpful replies that leave me feeling stranded with issues that should be straightforward to resolve. If you're considering a purchase, be aware that you may not receive adequate support post-purchase. I recommend exploring other options if reliable customer service is essential for you."
Author response
Please note we respond to every support email promptly with most helpful available answer, things which are out of scope of our application OR for us needs to be done yourself.
While sending support email please have patience our maximum response time is 2 business days but in most cases we reply back in few minutes or hours.
As of the weekend our responses may get delayed until next working day but still we try to get back to you ASAP.
Hope you understand so please reconsider your rating.
Thank you
