Author response

Hi,

Hope you are doing great.

We noticed your feedback regarding the Careerfy WordPress theme and would like to address your concerns.
It’s important to clarify that there is no inherent security issue in the Careerfy theme.
If your site has been hacked, it could be due to other factors, such as outdated plugins, weak credentials, or an unpatched WordPress core.

To ensure your site remains secure, please update to the latest version of the Careerfy theme,
as we regularly release updates and security patches.
If you need assistance, we strongly encourage you to use our support channels.

Important Note: We have introduced video tutorials for step-by-step help to set up our theme and plugins.
You can find them here:
https://www.youtube.com/c/eyecix/videos

Additionally, you can connect to live support on Skype.
Join us using this URL:
https://join.skype.com/invite/b3PpJf4tKlw4.
Note: Skype support is available via direct call only.

Alternatively, you can use our ticket system for detailed assistance.
Please create a ticket here:
https://support.eyecix.com/open.php.

If you already have a ticket, you can check its status here:
https://support.eyecix.com/view.php.
Note: Our support ticket system allows only one ticket per purchase code, but you can ask unlimited questions
in your existing ticket using the old ticket ID number.

Best Regards,