by mbaron 1 year ago
Doesn't work and support is difficult.
Author response
Hi There.,
We sincerely apologize for the inconvenience you’ve experienced with our theme. Your feedback is extremely important to us, and we are fully committed to resolving any issues to your satisfaction.
To help us assist you better, could you please provide the following:
Detailed Description: A clear description of the issues you’re facing to help us understand the challenges.
Screenshots: Any screenshots illustrating the specific problems will be very helpful.
Access Details: If possible, securely share your WordPress admin login details so we can directly investigate and address the issues for you.
You can send these details to us at support@wedesignthemes.com. Our dedicated support team is standing by to provide you with prompt and effective assistance.
We genuinely value your trust and are confident that we can resolve these issues quickly. Our goal is to ensure both you and your client are completely satisfied with our theme.
Thank you for giving us the opportunity to make this right.