Author response

Hello, we are upset to hear that you experienced problems with the theme installation. Installing the theme and importing the demo content should go smoothly, and if it doesn't, it means that something went wrong. The problem may be caused by limits set on the server, or by third-party plugins activated, in fact it is rather hard to say for sure without investigating the issue from your side.

We’re eager to help you get the best experience using the theme, please submit a support request at https://cmsmasters.studio/help-center/ and provide your WordPress and FTP credentials, our support agents will be happy to assist you with any questions regarding theme installation and setup. We hope you will reconsider the one-star rating you have chosen for the theme.

As an alternative, we can offer you a full refund on your purchase, simply submit a request using the refund form here. Thank you!